Support Fee
For the following treatments: birth control, emergency contraception, HIV PrEP, herpes treatment, and all skin and hair treatments Nurx will charge a flat $3 support fee each month one or more of your orders are processed. This fee covers your unlimited, on-demand access to our customer care team as well as certain processing fees. You’ll be charged one time each month that you have an order processed, even if you have multiple orders in the same month. For more information, please see our FAQ.
Birth Control
Medical Consultation
Anyone who requests a birth control prescription will be charged a $18 consultation fee. This includes unlimited messaging with our medical team about your birth control for one year so you can request prescription changes or ask questions, any time during that period. Patients will need to complete a new annual medical consultation in order to renew a prescription. Please note that at this time, we do not submit claims to insurance for the medical consult fee. Please note that at this time, we do not submit claims to insurance for the medical consult fee.
Medication
For those with health insurance accepted by Nurx, the cost of your prescription will be covered by your insurance in most cases. Insurance companies set the copay for prescriptions and depending on your plan and the prescription, there will usually be no added copay. Please connect with your insurance company if you would like to learn more about your copay. If you do have a copay, Nurx will charge a $30 amount at checkout and it will only be charged if you have a copay. If your copay is over $30 you will receive a notification to accept or decline the higher copay.
If you choose to pay out-of-pocket or if you don’t have insurance, Nurx offers birth control brands that start at $15 per month. If you’d like a price estimate for a specific brand or type of birth control, please connect with our team at [email protected].
If you would like to order birth control through Nurx, start your order here.
Emergency Contraception
Medical Consultation
Anyone who requests a prescription for emergency contraception will be charged a $15 consultation fee. This covers your online medical consultation by a Nurx medical provider and includes unlimited messaging with our medical team about your emergency contraception request. Please note that at this time, we do not submit claims to insurance for the medical consult fee.
Medication
If you’d like a price estimate for a specific brand or type of emergency contraception, please connect with our team at [email protected].
If you would like to order emergency contraception through Nurx, start your order here.
PrEP
Medical Consultation
Anyone who requests a PrEP evaluation will be charged a $30 consultation fee. This covers your online medical consultation and review of your lab test results, and includes unlimited messaging about PrEP with our medical team so you can ask questions about your lab tests or medication any time. Patients will need to complete a new annual medical consultation in order to renew a prescription. Please note that at this time, we do not submit claims to insurance for the medical consult fee. Each time you order a new test kit and evaluation for renewal of your prescription you will be charged a $30 medical consultation fee.
Medication
Truvada for PrEP is an expensive medication, but we’re proud of the fact that 99% of Nurx PrEP patients pay $0 out-of-pocket for their medication.
Our team will bill your insurance (if you choose to use it) and help you apply for payment assistance programs. We’ll work to make testing as affordable as possible after available discounts. Our PrEP team is here to guide you. With insurance coverage: PrEP is often covered by insurance, but it’s good to make sure. Ask your insurance company whether PrEP for HIV prevention is covered under your plan, and what your copay will be for each month’s prescription. Without insurance coverage: We work with several payment assistance programs that subsidize some of the cost of PrEP – although not of lab testing.
If you’d like to learn more about how much PrEP will cost for you, please connect with our team at [email protected].
Home Test Kit
Before you begin PrEP you must get lab tests to confirm that you are HIV negative and have healthy kidneys. You’ll re-do these tests every three months after beginning PrEP. Our preferred testing option is home-based lab testing through our partner lab, which is an option in every state we are available in except for New York. We are committed to providing a convenient and cost-effective home testing option for our PrEP patients.
If you choose to pay out-of-pocket or if you don’t have insurance: $164 for comprehensive testing, which includes all of the necessary tests to get on PrEP + extra testing for additional sexually transmitted infections (STIs); OR $94 for basic testing which includes all of the testing necessary to get on and stay on PrEP, and free shipping both ways.
For those paying with insurance: Once your tests have been processed by our partner lab, Molecular Testing Labs, they will bill your insurance and you will be responsible for any out-of-pocket costs including copays and deductibles associated with your plan.
PLEASE BE ADVISED: If you receive a bill, it will come directly from our lab partner, Molecular Testing Labs. An Explanation of Benefits from your insurance company regarding the lab services will not list Nurx, but rather Molecular Testing Labs or their affiliates.
Non-Home Testing
If you’d prefer not to do home testing you are welcome to have your labs done at a local lab such as LabCorp or Quest. Once you have submitted your request for PrEP, simply message us and tell us that you would like lab testing at the local lab you choose. Pricing at local labs is dependent on your insurance coverage. We recommend calling your insurance company in advance to confirm whether LabCorp or Quest is the in-network laboratory.
If you contact your insurance company to clarify your coverage for laboratory testing, we’d recommend asking them the following questions:
- Do I have to use an in-network lab for lab testing?
- If yes: What laboratories are covered?
- Is Molecular Testing Labs covered?
- Do I have a deductible for lab testing?
If your insurance company asks, tell them these are the tests that will be ordered for PrEP: HIV 4th generation antibody/antigen test, serum creatinine, hepatitis B surface antigen (all required), and (optionally) syphilis, gonorrhea and chlamydia testing (rectal swab, throat swab, urine collection).
If you would like to order PrEP through Nurx, start your order here.
STI Testing
Medical Consultation
Anyone who requests an STI Home Test Kit will be charged a $30 consultation fee. The consultation fee provides patients with unlimited access to the Nurx medical team regarding their STI results. Please note that at this time, we do not submit claims to insurance for the medical consult fee.
Home Test Kits
Without health insurance, Basics Covered costs $150, Healthy Woman costs $190, Full Control costs $220, and all kits require a $14.50 service fee. These prices include the kit, the lab testing, and shipping both ways.
With health insurance, each test kit costs $29.50 and applicable copays or deductibles. If you pay with insurance, your out-of pocket-expense will depend on whether our partner lab, Molecular Testing Labs, is in-network with your insurance and on your specific plan’s coverage. Once you’ve submitted your samples, MTL will then bill your insurance for the lab services – and you will only be responsible for any out of pocket costs. Please check here to see if your insurance is in-network: What insurance plans have Molecular Testing Labs in-network?
If your insurance is out-of-network with Molecular Testings Labs then you will be billed a negotiated rate of $99 for lab testing and the lab will bill you directly.
If you would like to order an STI Home Test Kit, start your order here.
HPV Testing
Consultation
Anyone who requests a home HPV test will be charged a consultation fee. This covers your online medical consultation by a Nurx medical provider and includes unlimited messaging about your HPV test with our medical team for one year — so you can ask questions at any time during that period. Please note that at this time, we do not submit claims to insurance for the medical consult fee.
Home Test Kit
For those without health insurance, you will be charged $79 for the HPV test kit and lab work.
For those with health insurance, you will be charged an initial $23 for the HPV test kit. Once your tests have been processed by our partner lab, they will bill your insurance and you will be responsible for any out-of-pocket costs (beyond the $23) including copays and deductibles associated with your plan.
PLEASE BE ADVISED: If you receive a bill, it will come directly from our lab partner, Molecular Testing Labs. Any Explanation of Benefits from your insurance company regarding the lab services will not list us, but rather Molecular Testing Labs or their affiliates.
If you would like to order an HPV Home Test Kit, start your order here.
Herpes Treatment
Medical Consultation
Anyone who requests herpes treatment will be charged a medical consultation fee. A licensed medical provider will review your health profile and (if medically appropriate) write you a prescription. The price of the medical consultation includes unlimited follow-up with the Nurx provider team for a year, so you can ask questions about herpes or your prescription. Patients will need to complete a new annual medical consultation in order to renew a prescription. Please note that at this time, we do not submit claims to insurance for the medical consult fee.
Medication
If you pay with insurance, we will bill your insurance directly for your medication and the price you pay will depend on the specifics of your plan. Because valacyclovir is a generic medication your copay (if you have one) should be quite affordable.
If you do not pay with insurance and pay directly for the medication it costs $45 for a 3-month supply of outbreak treatment (meaning you only take the medication when you experience an outbreak or feel one coming on). It costs $75 for a 3-month supply of preventive therapy (meaning that you take a pill every day to prevent outbreaks). If you have both oral and genital herpes and need outbreak treatment the price will be $60 for a 3-month supply. Prescriptions are delivered with free shipping.
To request herpes treatment from Nurx, get started here.
*A Nurx medical provider may prescribe valacyclovir with instructions to take it every day to prevent oral herpes outbreaks. This is called “suppressive” treatment and the Food and Drug Administration (FDA) has not yet approved valacyclovir as a suppressive treatment for oral herpes, which means this is an “off label” use of the medication. It is legal and not uncommon for physicians to prescribe FDA-approved medications for off-label uses if they conclude that it is the ideal course of treatment for their patients. Please message your Nurx provider if you have questions about taking valacyclovir daily for oral herpes prevention.
Acne Treatment
Medical Consultation
The medical consultation to begin acne treatment costs $40, and this price covers one year of care by the Nurx medical team. It includes a medical provider evaluating your health and skin profile and creating your personalized treatment plan, writing prescriptions as appropriate, and following up with you to make sure your treatment is working. You may also message our medical team any time over the course of the year to ask questions or request prescription changes. Patients will need to complete a new annual medical consultation in order to renew a prescription. The $40 is paid when you submit your request for treatment. Please note that at this time, we do not submit claims to insurance for the medical consultation.
Medication
We will bill insurance (if you have it) for your medications, and the copay (if any) will depend on your particular plan. If you do not have insurance we offer transparent out-of-pocket pricing, which starts at $20/month for prescription topical medication and $15/month for prescription oral treatments.
To request acne treatment from Nurx, get started here.
Melasma Treatment
Medical Consultation
The medical consultation to begin melasma treatment costs $40, and this price covers one year of care by the Nurx medical team. It includes a medical provider evaluating your health and skin profile and creating your personalized treatment plan, writing prescriptions as appropriate, and following up with you to make sure your treatment is working. You may also message our medical team any time over the course of the year to ask questions or request prescription changes. Patients will need to complete a new annual medical consultation in order to renew a prescription. The $40 is paid when you submit your request for treatment. Please note that at this time, we do not submit claims to insurance for the medical consultation.
Medication
Medication prices range from $50-$90 for a three-month supply, and are not covered by insurance. Prescriptions are delivered with free shipping.
To request melasma treatment from Nurx, get started here.
Eyelash Growth Serum
Once you share your health history and pay $20 for your medical consultation, a Nurx healthcare provider will evaluate your skin and determine if prescription eyelash growth serum is right for you. Then we’ll send a 3-month supply of bimatoprost (generic Latisse®) for $159 to your door. That’s about $2 per day for thicker, fuller eyelashes. Depending on your treatment plan, we’ll continue to send refills every 3 months with free shipping. The cost of your medical consultation includes ongoing care and unlimited messaging with our medical team for one year, as needed. Patients will need to complete a new annual medical consultation in order to renew a prescription.
To request eyelash growth serum from Nurx, get started here.
Rosacea Treatment
Medical Consultation
The medical consultation to begin rosacea treatment costs $40, and this price covers one year of care by the Nurx medical team. It includes a medical provider evaluating your health and skin profile and creating your personalized treatment plan, writing prescriptions as appropriate, and following up with you to make sure your treatment is working. You may also message our medical team any time over the course of the year to ask questions or request prescription changes. Patients will need to complete a new annual medical consultation in order to renew a prescription. The $40 is paid when you submit your request for treatment. Please note that at this time, we do not submit claims to insurance for the medical consultation.
Medication
We will bill insurance (if you have it) for your medications, and the copay (if any) will depend on your particular plan. If you do not have insurance we offer transparent out-of-pocket pricing, which starts at $30/month for prescription topical medication and $20-40/month for prescription oral treatments.
To request rosacea treatment from Nurx, get started here.
Anti Aging Treatment
Medical Consultation
The medical consultation to begin anti-aging treatment costs $30, and this price covers one year of care by the Nurx medical team. It includes a medical provider evaluating your health and skin profile and creating your personalized treatment plan, writing prescriptions as appropriate, and following up with you to make sure your treatment is working. You may also message our medical team any time over the course of the year to ask questions or request prescription changes. Patients will need to complete a new annual medical consultation in order to renew a prescription. The $30 is paid when you submit your request for treatment. Please note that at this time, we do not submit claims to insurance for the medical consultation.
Medication
The retinoid medications we prescribe cost $90 for a 3-month supply. We do not submit claims insurance for anti-aging treatment.
To request anti aging treatment from Nurx, get started here.
Women’s Hair Loss and Scalp Treatment
Medical Consultation
The medical consultation to begin hair loss and scalp treatment costs $80, and this price covers one year of care by the Nurx medical team. It includes a medical provider evaluating your health profile and creating your personalized treatment plan, writing prescriptions as appropriate, and following up with you to make sure your treatment is working. You may also message our medical team any time over the course of the year to ask questions or request prescription changes. Patients will need to complete a new annual medical consultation in order to renew a prescription. The $80 is paid when you submit your request for treatment. Please note that at this time, we do not submit claims to insurance for the medical consultation.
Medication
Most patients will pay $20 per month for treatment though prices may vary. Treatments will cost $6-$48 depending on what your medical provider recommends.
To request women’s hair loss and scalp treatment from Nurx, get started here
Mental Health
Medical Consultation
Nurx mental health treatment costs $59 for the initial medical consultation and $69 per month for ongoing medication management. This includes your evaluation by a licensed medical provider, a personalized treatment plan if medically appropriate, regular check-ins with your medical provider, and prescriptions delivered with free shipping. You can reach out to the Nurx medical team any time with questions about your treatment. Nurx does not submit claims to insurance for the medical consultation. Patients will need to complete a new annual medical consultation in order to renew a prescription.
Medication
For those with health insurance accepted by Nurx, the total cost for your prescription will likely be covered by your health insurance. Insurance companies set the copay for prescriptions and depending on your plan and the prescription, this will usually be $0-$10. Please connect with your insurance company if you would like to learn more about your copay.
If you do not have or wish to use insurance, we offer transparent out-of-pocket pricing, which is $25/month for most medications.
To request mental health treatment from Nurx, get started here.
UTI Treatment
Your online consultation with the Nurx medical provider costs $65, which you pay when you submit your request for care. This is not covered by insurance. The price of your medical consultation includes a licensed medical provider evaluating your symptoms and health history and writing a prescription (if medically appropriate). It also includes 1 week of unlimited messaging with a medical provider about your UTI symptoms and treatment.
If medication is prescribed your Nurx medical provider will send the prescription to a pharmacy of your choice for pick-up. You will pay for the medication at the pharmacy and the price will depend on the pharmacy and whether you pay with insurance or out-of-pocket.
To request UTI treatment from Nurx, get started here.
Bacterial Vaginosis Treatment
Your online consultation with a Nurx medical provider costs $65, which you pay when you submit your medical consultation. Nurx does submit claims to insurance for the medical consultation. The price of your medical consultation includes a licensed medical provider evaluating your symptoms and health history and writing a prescription (if medically appropriate). It also includes one week of unlimited messaging with a medical provider about your bacterial vaginosis symptoms and treatment. One week of unlimited messaging access starts once you submit your treatment request.
If medication is prescribed, your Nurx medical provider will send the prescription to a pharmacy of your choice for pickup. You will pay for the medication at the pharmacy and the price will depend on the pharmacy and whether you pay with insurance or out-of-pocket.
To request bacterial vaginosis treatment from Nurx, get started here.
Yeast Infection Treatment
Your online consultation with a Nurx medical provider costs $65, which you pay when you submit your medical consultation. Nurx does submit claims to insurance for the medical consultation. The price of your medical consultation includes a licensed medical provider evaluating your symptoms and health history and writing a prescription (if medically appropriate). It also includes one week of unlimited messaging with a medical provider about your yeast infection symptoms and treatment. One week of unlimited messaging access starts once you submit your treatment request.
If medication is prescribed, your Nurx medical provider will send the prescription to a pharmacy of your choice for pick-up. You will pay for the medication at the pharmacy and the price will depend on the pharmacy and whether you pay with insurance or out-of-pocket.
To request yeast infection treatment from Nurx, get started here.