Student Health Center

Student Health FAQs

• If I get birth control on my parents’ insurance will they know?

  We won’t tell your parent(s) or anyone else that you are on medication. As part of regular health insurance communications, your insurance company sends some of your confidential health information—like the services you received and when—to the policyholder of your health plan.

  You may be able to protect your privacy by contacting your insurance company to request that they disclose your sensitive health information – including birth control, PrEP, and STI care – to you only. If you contact your insurance provider directly to ask them to suppress your sensitive health information from your insurance plan holder, we cannot guarantee making this request with your insurance company will protect your sensitive health information from the policyholder of your plan. But if you don’t make the request, your information will be disclosed to the policyholder in regular health insurance communications.

  If you’re on someone else’s insurance plan, the most reliable way to keep payments related to your birth control private is to not use insurance at all and pay out of pocket with a debit or credit card. Should you choose this, our medical team is happy to help you find a birth control that fits your budget. If you live in California, your insurer is required by law to honor your request to keep your sensitive health information private. Learn more about how to make a request here. Your insurance company may share information about your claims with your parents. Unfortunately, we have no control over the information disclosed by your insurance company. Please contact your insurance company to find out what information they will share with a parent or plan holder.

• What does Nurx packaging look like?

  Our packaging is generally discreet, and there is no mention of Nurx or a pharmacy on the outside of the envelope. Additionally, no signature is required for delivery.

• Is Nurx affordable without insurance?

  Yes, Nurx provides affordable options for medication and test kits for those without insurance. Birth control pills start at $15 per pack for popular generic options.

• How old do I have to be to use Nurx?

  Minimum age requirements for medication vary by state. You must be at least 13 years of age to be considered, and state-by-state regulations may require that a patient be older in order to receive service. Please check your local laws for clarification.

• How do I change my shipping address?

  To update your shipping address, simply log in to the Nurx website or app, click the account icon and then click on Shipping Address. On the next screen you will see your current address. Click on your current address and change it to your new address. Future orders will be shipped to that address.